Frequently Asked Questions

Practical, expert-reviewed special-educational-needs (SEN) support for classrooms and home learning. It helps teachers, SENCOs, teaching assistants, tutors and parents with evidence-informed strategies, accommodations, behaviour support, scripts, progress tracking, and guidance on when to seek further professional input.

School staff (teachers, inclusion leads, learning-support assistants, tutors) and parents/carers supporting a child at home.

You describe a classroom or home challenge in plain language (e.g. "Year 3 child with ADHD keeps leaving their seat during maths") and Nooravi returns a structured, practical support plan drawn from a curated, expert-reviewed strategy library. You can track which strategies were tried and how they worked, and generate progress reports, a one-page pupil passport, and IEP/provision evidence.

No. Nooravi never provides diagnoses or medical advice. It offers educational strategies, accommodations and signposting only. It does not replace professional assessment, and it is not a medical device.

Yes. The strategy library is reviewed and approved by our co-founder and clinical lead — a serving Head of Inclusion with a Master's in Special Educational Needs — before it can ever be shown to a user. Unreviewed material is never served. Meet the founders.

These are detected up front and handled with vetted, role- and jurisdiction-appropriate escalation guidance (helplines, emergency and safeguarding routes). Critical disclosures are never sent to the AI — they are routed to pre-approved safe responses.

Yes — like any assistant, it can. Nooravi is decision-support, not a decision-maker: a qualified professional's judgment always takes precedence. Responses are checked by automated guardrails that block diagnosis claims, medication advice, restraint/punishment suggestions and false guarantees.

The demonstrator uses synthetic people and makes no live AI call. For a future live pilot, the design keeps encrypted identity fields separate from AI generation and scrubs direct identifiers before a model call. Context can still be re-identifying, so the school's data assessment and the approved inference route must cover it.

The implemented design stores the identity field separately in an encrypted vault. An authorised named-report request assembles it inside the application without sending that identity field to a model. Alias-first display, access controls and audit logging will be acceptance-tested before live pupil records are enabled.

The demonstrator contains synthetic data only and runs locally. For a future live pilot, Nooravi intends UAE-region storage, backups, application compute, logs and secrets. The AI inference route will be approved separately: a UAE service endpoint does not by itself prove UAE-only processing.

The existing design includes field-level encryption for identity/document records and TLS in transit. Live-pilot approval also requires verified key management, backups and deployment acceptance testing.

The target policy is least-privilege access within one school, explicit sharing and audited named-record access. Roles and tenant isolation will be tested against the named school's requirements before live use.

Deletion flows exist in the code. End-to-end erasure—including backups, logs and any provider records—must be verified against the selected live architecture before pilot.

Yes — optional app-based two-factor authentication (TOTP) is available for web accounts.

No production AI provider has been selected. Nooravi will approve one only after reviewing current no-training, retention, logging, sub-processor and routing terms. The synthetic demonstrator does not send prompts to an external provider.

Nooravi is being designed to support UAE PDPL and relevant KHDA/ADEK school duties; it is not certified or automatically compliant by design. A live pilot requires a named DPA/DPIA, agreed roles and retention, approved hosting/inference, incident handling and sub-processor schedule.

No. Nooravi is an educational support tool. It explicitly does not diagnose or give medical advice, and includes safeguards to keep it within that boundary.

They are supporting drafts assembled from goals, provision and outcomes. School professionals remain responsible for review, approval and official use; Nooravi does not replace the school's statutory record or professional judgment.

We are building a guided synthetic demonstrator for school discovery meetings. You can get the free Starter Pack or email [email protected] to discuss a paid founding pilot. Live accounts open only after the readiness gate.

The SEN Starter Pack is free. Nooravi is not offering a free live-data school pilot; the current commercial hypothesis is a paid founding pilot with written scope and readiness checks.